Know Your Customer's Business
Needs in 5 Minutes

1.Can you rate your overall satisfaction levels with our products & services on a scale of 1-4?
(Excellent = 1, Very Good = 2, Needs Improvement = 3, Not Satisfactory = 4)
Rating
Comments/Areas of Improvement suggested
2. Please choose the relevant Business & Product Types that best describes your Company. You can choose more than 1 box
Business Type/ Product Type
FCL
LCL
AIR
Project Cargo
Exports
Import
Cross Trade
3. Please choose the relevant Sectors for each Business Type that best describes your Company. You can choose more than 1 box
Sectors Operating In / Business Type
Exports
Import
Cross Trade
USA
Europe
South America
Africa
Gulf
Far East
Any Other Sector
4. Please provide details of the Commodities being dealt with for each Business Type. You can choose more than one Commodity
Commodity Type
Exports
Import
Cross Trade
5. Please provide details of Annual Volumes being dealt with for each Business Type.
Annual Volume/ Product Type
FCL
LCL
AIR
Project Cargo
TEUs
CBM
Kgs
Remarks
6. Clearing Services
Name of your CHA
Country
7.Would you like to avail any of the other Destination Services we offer?
Service Type
Door Delivery
Warehousing
Cargo Insurance
Yes
No
8.Which are your prime Business months?
months
Yes
No
Jan
Feb
Mar
Apr
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
9.Would you wish to give us an alternate point of contact for daily liaison?
Name
Contact
Email Id
10.What digital services would you be interested in?
Service Type
SEA Mobile Tracking App
Swift Interactive (Customer Digital Interface)
eDO
Shipment Status Report
Yes
No
11.Can you help us with some lead references?
Exporter (Shipper)
Reference Name 1 Mobile No. 1 Email Id 1
Reference Name 2 Mobile No. 2 Email Id 2
Reference Name 3 Mobile No. 3 Email Id 3
Importer (Consignee)
Reference Name 1 Mobile No. 1 Email Id 1
Reference Name 2 Mobile No. 2 Email Id 2
Reference Name 3 Mobile No. 3 Email Id 3
12.Please enter your details
Company Name *
Person Name *
Contact *
Email Id *
Swift Customer Code
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